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Trip Mate is the partner that leading travel professionals turn to for high-quality travel protection products and services for the traveling public.
In addition to offering industry leading travel insurance plans, we provide administrative services for claims, product design and underwriting, while helping customers with our state-of-the-art claims handling.
Our unique product offerings help us provide travelers with the most complete coverage while they are away. We were the first company to make available provisions to waive the policy exclusion for pre-existing conditions throughout our entire product line and provide terrorism coverage without geographic or political restrictions on many of our policies.
Our experience and quality services allow our customers peace of mind, knowing that they and their vacation investment are protected.
All of our clients enjoy the benefits of:
Our plans are underwritten by United States Fire Insurance Company, a member of the Crum & Forster Group of companies, one of the largest and most financially stable and respected group of insurance companies in the world. Learn more about Crum & Forster group.
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As a pioneer in the travel insurance market, Trip Mate has introduced many new products, coverage enhancements, and expanded services for travelers. Today, our travel protection plans are among the most comprehensive available through travel suppliers, travel agents and other travel professionals.
At the core of all of these services is our partnership with travel agents, tour operators and cruise lines and, most importantly, to each and every traveler covered by our plans. We are dedicated to providing each of these partners with the best products possible.
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Our dedicated and skilled claims personnel undergo extensive training and are committed to providing fast, fair and friendly service, while employing the highest ethical standards in the handling of claims. Customer service representatives understand the needs and concerns of travelers, are always respectful of the traveler’s situation, and are available around the clock to provide assistance.
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We are dedicated to helping ensure that the travel experience enjoyed today and for future generations is enhanced through travel-related conservation and restoration. We back our commitment with strong support in both time and money to organizations such as Tourism Cares. As a Platinum Level corporate partner of Tourism Cares, we have participated in worldwide conservation projects and sponsorships. To learn more about Tourism Cares worldwide projects, click here.
We also support our commitment to the travel and insurance communities with memberships in organizations such as, The United States Tour Operators Association (U.S.T.O.A) and as a founding member of UStiA. The US Travel Insurance Association (UStiA) is a national membership association of insurance carriers, third-party administrators and allied businesses involved in the development, administration and marketing of travel insurance and assistance products and promotes fairness, integrity and a commitment to excellence in the travel insurance industry.
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| Trip Mate seeks qualified individuals who are committed to providing excellent service for our team of insurance professionals. If you share in our vision to provide the best service possible, it is our goal to provide you with a satisfying career experience and a positive and pleasant work environment. Trip Mate offers our team members an industry leading salary and benefits package. |
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Available Positions
- Claim Examiner
- Client Relations Representative
- Customer Service Representative
- Mail and Records Coordinator
- Staff Accountant
- Web Programmer
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Competitive Salaries and Benefits
- Health Insurance
- Dental Insurance
- Life Insurance
- Short and Long Term Disability Insurance
- Vision Savings Plan
- Supplemental Insurance Available
- Generous Paid Time Off
- 401(k) Savings Plan with matching contribution
- Tuition Reimbursement
- On-Site Fitness Center
- Business Casual Environment
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