Please note that a final claims determination
is made based upon the policy provisions, and the written documentation
we receive with your claim submission.
Frequently Asked Questions
Medical conditions for which there is treatment; or a recommendation for treatment, diagnostic test or exam; or for which drugs or medicine are prescribed during the 60 day period prior to your effective date are Pre-Existing Conditions. The plan excludes your Pre-Existing Conditions and those of a Traveling Companion or an Immediate Family Member traveling with you.
Exception: Medical conditions that are treated or controlled solely with medication and remain treated or controlled without an adjustment or a change in medication during the 60 day period prior to your effective date are not considered to be Pre-Existing Conditions.
Click here for complete details about Pre-Existing Conditions
IMPORTANT! - The plan exclusion for Pre-Existing Conditions will be waived if:
- Educational Opportunities Tours receives your plan payment by or before the final payment due date for your trip; and
- you are not already disabled from travel at the time Educational Opportunities Tours receives your plan payment.
Educational Opportunities Tours Travel Protection Plan protects you
in several ways. If your flight is canceled due to inclement weather,
mechanical breakdown or an organized labor strike, you can take a later
flight and you will be reimbursed up to a maximum of
$500 for the
cost of any unused land or water travel arrangements. Click
here for complete details of this benefit.
You will also be reimbursed
up to $100 per day to a maximum of
$500 for any
additional accommodation and travel
expense if you incur a delay of 12 hours or more for a covered
reason during your trip.
Click
here for complete details of this benefit.
If while on your Trip, your flight is canceled or your
hotel or resort is damaged or closed due to bad weather (including hurricanes or other natural disasters) and the airline, hotel or resort cancels your arrangements (and cannot
provide you with comparable arrangements or accommodations elsewhere), you will be
covered.
Remember, when you purchase the travel protection plan by or before the final payment due date for your trip, you also receive the Educational Opportunities Tours, Pre-Departure Cancellation Waiver Benefit that allows you to cancel your Educational Opportunities Tours travel arrangements up to the day of departure
FOR ANY REASON (excludes no shows and those not permitted boarding).
Click here for complete details of this benefit.
Fortunately, passports and visas can
often be replaced in a very short period of time. Sometimes as
quickly as 24 hours. There are a number of passport service agencies
who can provide this expedited service for you.
Click
here for a passport service agency.
The Educational Opportunities Tours Travel Protection Plan covers all baggage delays
of 24 hours or more during your Trip. You will be
reimbursed up to $100 for personal articles you buy
(such as toiletries, a change of clothing, etc.). Be
sure to keep receipts for anything you purchase.
Your delayed or lost baggage will
be tracked for up to one full year, if requested.
The Educational Opportunities Tours Travel Protection Plan covers medical expenses
resulting from an illness or injury during your Trip.
We even cover medical expenses for up to 1 year after
your injury or illness. If you must be medically
evacuated to another facility or home, these costs
are covered as well.
Click
here for complete details of this coverage.
The plan includes a 24-hour
worldwide assistance service to help you with medical
or legal emergencies during your Trip.
Click
here for complete details of this service.To file a claim, call the Claims Administrator,
Trip Mate, at 1-800-888-7292. Their Customer Service Representatives
will assist you with your claim and mail you the appropriate claim
form(s).
Click here for
complete details of this service. Claims may also be reported online
and claim forms downloaded at www.tripmate.com.
Frequent flyer miles are not covered
if you must cancel or interrupt your Trip. If you cancel your Trip
for a covered reason, you will only be reimbursed the money actually
paid for the Trip.
If you have a specific question about
the Educational Opportunities Tours Travel Protection Plan, please
contact
Trip Mate.