Claims Online
With our Online Claims Service, reporting a new claim or reviewing the status of a previously reported claim is just a few clicks away.
Reporting A New Claim
Claims for individuals and family members living in the same household may be reported online together. Family members living in different households, unrelated individuals or traveling companions must report their claims separately.
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In order to report your claim(s) online, you will need the following information:
your Plan Number which is found in the Plan Certificate or Description of Coverage web page;
the departure and return dates of your scheduled trip;
the travel agency name, address, telephone number and the name of your travel agent, if you booked your trip through a travel agency.
Depending upon the type of claim(s) you are reporting, additional
documentation
may be required.
click here to report your claim
.
Claims for the following programs can not be reported online and must be reported using the appropriate phone number below.
TravMed
1-800-732-5309 or 410-453-6380
Automatic Flight Insurance
1-800-523-8020
Travelers Liberty
1-800-335-0477 or 317-575-2656
Review The Status of A Previously Reported Claim
You can review the status of your claim and claims of family members living in the same household.
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In order to review the status of your claim(s) online you will need the following information:
your Plan Number which is found in the Plan Certificate or Description of Coverage web page;
your First and Last Name; and
your Claim ID, which is found on your completed claim form in the mailing address area to the right of your name.
click here to review your claim
