Please note that a final claims determination
is made based upon the policy provisions, and the written documentation
we receive with your claim submission.
Frequently Asked Questions
The Apple Vacations Total Vacation Security Plan protects you in several
ways. If your flight is canceled due to
inclement weather mechanical breakdown of the aircraft on which you are scheduled to travel or an organized labor strike,
you can take a later flight and you will be reimbursed for the
cost of any unused land or water travel arrangements. Click
here for complete details of this benefit.
You will also be reimbursed up to $100 per day to
a maximum of $500 for any
additional accommodation and travel
expense if you incur a delay of 12 hours or more for a covered
reason during your Trip.
Click
here for complete details of this benefit.
Medical conditions for which there is treatment;
or a recommendation for treatment, diagnostic test or exam; or for
which drugs or medicine are prescribed during the 60 day period prior
to your effective date are Pre-Existing Conditions. The policy excludes
your Pre-Existing Conditions and those of a Traveling Companion or
an Immediate Family Member traveling with you.
Exception: Medical
conditions that are treated or controlled solely with medication and
remain treated or controlled without an adjustment or a change in medication
during the 60 day period prior to your effective date are not considered
to be Pre-Existing Conditions.
Click
here for complete details about Pre-Existing Conditions.
IMPORTANT! - The policy exclusion
for Pre-Existing Conditions will be waived if:
- Apple Vacations receives your plan payment within 7 days of your initial deposit/payment for your Trip; and
- you are not disabled from travel at the time Apple Vacations receives your plan payment.
Fortunately, passports and visas can
often be replaced in a very short period of time. Sometimes as
quickly as 24 hours. There are a number of passport service agencies
who can provide this expedited service for you.
Click
here for a passport service agency.
The Apple Vacations Total Vacation Security Plan covers all baggage delays
of 24 hours or more during your Trip. You will be
reimbursed up to $100 for personal articles you buy
(such as toiletries, a change of clothing, etc.). Be
sure to keep receipts for anything you purchase.
Your delayed or lost baggage will
be tracked for up to one full year, if requested.
The Apple Vacations Total Vacation Security Plan covers medical expenses
resulting from an illness or injury during your Trip.
We even cover medical expenses for up to 1 year after
your injury or illness. If you must be medically
evacuated to another facility or home, these costs
are covered as well.
Click
here for complete details of this coverage.
Our plan includes a 24-hour
worldwide assistance service to help you with medical
or legal emergencies during your Trip.
Click
here for complete details of this service.
Frequent flyer miles are not covered
if you must cancel or interrupt your Trip. If you cancel your Trip
for a covered reason, you will only be reimbursed the money actually
paid for the Trip.
If you have a specific question about
the Apple Vacations Total Vacation Security Plan, please
contact
Trip Mate.
The information contained on these
web pages is a representation of the travel protection plan information
as of July 1, 2008.
Legal Notice & Disclaimer
Statement click here.
Copyright © 2008 Trip Mate, Inc., (In CA,
dba Trip Mate Insurance Agency) All Rights Reserved.