Please note that a final claims determination
is made based upon the policy provisions, and the written documentation
we receive with your claim submission.
Frequently Asked Questions
The Broadreach, Inc. Travel Protection Plan protects you in several ways. If your flight is delayed 3 hours or more,
you can take a later flight and you will be reimbursed up to a maximum
of $750 for your Additional Transportation Cost to join your Trip and for the
cost of any unused land or water Travel Arrangements.
Click
here for complete details of this benefit.
You will also be reimbursed up to $150 per day to
a maximum of $750 for any additional accommodation and travel
expense if you incur a delay of 12 hours or more for a covered
reason during your Trip.
Click
here for complete details of this benefit.Medical conditions for which there is
treatment; or a recommendation for treatment, diagnostic test or exam;
or for which drugs or medicine are prescribed during the 60 day period
prior to your effective date are Pre-Existing Conditions. The policy
excludes your Pre-Existing Conditions and those of a Traveling Companion
or a Family Member traveling with you.
Exception: Medical
conditions that are treated or controlled solely with medication and
remain treated or controlled without an adjustment or a change in medication
during the 60 day period prior to your effective date are not considered
to be Pre-Existing Conditions.
Click
here for complete details about Pre-Existing Conditions.
IMPORTANT! - The Pre-Existing Condition Exclusion is waived if payment for this plan is received by Broadreach, Inc. within 14 days of your initial deposit/payment for your Trip.
Fortunately, passports and visas can
often be replaced in a very short period of time. Sometimes as
quickly as 24 hours. There are a number of passport service agencies
who can provide this expedited service for you.
Click
here for a passport service agency.
The Broadreach, Inc. Travel Protection Plan covers all baggage delays of
24 hours or more during your Trip. You will be reimbursed up to $250
for personal articles you buy (such as toiletries, a change of clothing,
etc.). Be sure to keep receipts for anything you purchase.
Your delayed or lost baggage will be
tracked for up to one full year, if requested.
The Broadreach, Inc. Travel Protection Plan covers medical expenses resulting
from an illness or injury during your Trip. We even cover medical expenses
for up to 52 weeks after your injury or illness. If you must be medically
evacuated to another facility or home, these costs are covered as well.
Click
here for complete details of this coverage.
The Broadreach, Inc. Travel Protection Plan includes
a 24-hour worldwide assistance service to help you with medical or
legal emergencies during your Trip.
Click
here for complete details of this service.To file a claim, call the Claims Administrator,
Trip Mate, at 1-800-888-7292, their Customer Service Representatives
will assist you with your claim and mail you the appropriate claim
form(s). Claims may also be reported online
and claim forms downloaded at www.tripmate.com.
Click here for
complete details of this service. The Broadreach, Inc. Travel Protection Plan does
provide a benefit if you must interrupt your Trip due
to a Terrorist Incident in your departure city or in a city
which is a scheduled destination for your Trip. To be covered, the
Terrorist Incident must occur within 30 days of the Scheduled Departure
Date
for your Trip (if your Travel Supplier offers a substitute itinerary, benefits do not apply).
Click
here for complete details of this benefit.
The Broadreach, Inc. Travel Protection Plan covers Trip Interruption due to Bankruptcy or Default (each as defined in the
policy) of an airline provided:
1) the Financial Insolvency is not of the tour operator or travel agency from whom you directly purchased or
paid for your Trip; 2) the Financial Insolvency occurs more than 14 days following your effective date;
and 3) the policy has been purchased within 14 days of your initial payment for the Trip and for the full cost of the Trip.
Click
here for complete details of this benefit.If you have a specific question about
the Broadreach, Inc. Travel Protection Plan, please
contact
Trip Mate.
The information contained on these
web pages is a representation of the Travel Protection Plan information
as of January 1, 2010.
Legal Notice & Disclaimer
Statement click here.
Copyright © 2010 Trip Mate, Inc. (In CA,
dba Trip Mate Insurance Agency) All Rights Reserved.