Please note that a final claims determination
is made based upon the policy provisions, and the written documentation
we receive with your claim submission.
Frequently Asked Questions
The Monograms Travel Protection Plan protects you in several ways. If your flight is delayed 3 hours or more,
you can take a later flight and you will be reimbursed up to a maximum
of $1,000 for your Additional Transportation Cost to join your Trip and for the
cost of any unused land or water Travel Arrangements.
Click
here for complete details of this benefit.
You will also be reimbursed up to $150 per day to
a maximum of $1,000 for any additional accommodation and travel
expense if you incur a delay of 12 hours or more for a covered
reason during your Trip.
Click
here for complete details of this benefit.Medical conditions for which there is
treatment; or a recommendation for treatment, diagnostic test or exam;
or for which drugs or medicine are prescribed during the 60 day period
prior to your effective date are Pre-Existing Conditions. The policy
excludes your Pre-Existing Conditions and those of a Traveling Companion
or a Family Member traveling with you.
Exception: Medical
conditions that are treated or controlled solely with medication and
remain treated or controlled without an adjustment or a change in medication
during the 60 day period prior to your effective date are not considered
to be Pre-Existing Conditions.
Click
here for complete details about Pre-Existing Conditions.
IMPORTANT! - The exclusion
for Pre-Existing Conditions will be waived if
the payment for the plan is received by Monograms with your initial deposit/payment
for your Trip. Fortunately, passports and visas can
often be replaced in a very short period of time. Sometimes as
quickly as 24 hours. There are a number of passport service agencies
who can provide this expedited service for you.
Click
here for a passport service agency.
The Monograms Travel Protection Plan does
not provide coverage if you cancel your Trip based upon what may or may not
happen.
Remember,
the Optional Travel Protection Plus Plan allows you to cancel your vacation up to 24 hours (or the prior business day, whichever is farther out) before your scheduled departure for ANY REASON. For complete details of the Optional Travel Protection Plus Plan, please click here.To file a claim, call the Claims Administrator,
Trip Mate, at 1-800-888-7292. Their Customer Service Representatives
will assist you with your claim and mail you the appropriate claim
form(s). Claims may also be reported online
and claim forms downloaded at www.tripmate.com.
Click here for
complete details of this service. Frequent flyer miles are not covered
if you must cancel or interrupt your Trip. If you cancel your Trip
for a covered reason, you will only be reimbursed the money actually
paid for the Trip.
The Monograms Travel Protection Plan provides coverage for job termination provided: 1) your job loss is the result of your involuntary termination of employment or layoff; 2) was not under your control; and 3) you must have been continuously employed with the same employer for 1 year prior to the termination or layoff.
If you have a specific question about
the Monograms Travel Protection Plan, please
contact
Trip Mate.
The information contained on these
web pages is a representation of the Travel Protection Plan information
as of January 20, 2012.
Legal Notice & Disclaimer
Statement click here.
Copyright © 2012 Trip Mate, Inc. (In CA,
dba Trip Mate Insurance Agency) All Rights Reserved.