This is a brief description of the plan available for all travel protection plan sales on or after May 1, 2010.
Why Purchase Travel Protection
Windstar Cruises Travel Protection Plan for Air/Land or Land Only Arrangements
Affordable Rates
The easy, affordable way to protect your vacation investment! Missing a vacation is bad enough. Losing the money you paid for your vacation is even worse. The Windstar Cruises Travel Protection Plan is your ticket to worry-free travel. Now you can protect your travel investment at a very affordable group rate -- take the peace of mind with you when you travel.
Cancel For Any Reason Waiver
Windstar Cruises offers passengers the opportunity to purchase either our TICP Standard or TICP Plus Protection Plan. Both of these plans are optional and must be paid for at time of deposit. Payments are not refundable. The TICP Plus Plan is only available for U.S. and Canadian residents.

TICP Standard Plan: Our Standard Cancellation Protection Plan (TICP Standard Plan) will allow you, for any reason, to provide written cancellation up to 24 hours prior to scheduled cruise or tour departure and receive a refund equal to 80% of the applicable cancellation fee (90% if you purchase our TICP Plus Plan). In addition, Windstar automatically assumes an additional $500 of liability for lost, damaged or delayed baggage of guests who purchase the TICP Standard Plan; still subject, however, to the limitations in our baggage policies. For example, we do not cover losses while baggage is in the custody of airlines. The TICP Standard Plan is not insurance; it provides no rights other than those explained above. For example, it does not protect double-triple occupancy rates should one or more members of your party cancel, nor does it cover expenses or unused services due to trip interruption.

TICP Plus Plan: Our Plus Cancellation Protection Plan (TICP Plus Plan) enables you to supplement the TICP Standard Plan with the insurance benefits and travel assistance services during your cruise or tour. As detailed on the following pages.

Where to report a Pre-Departure Trip Cancellation Claim:
Windstar Cruises
2101 4th Avenue, Suite 1150
Seattle, WA 98121
Telephone: 800-258-7245
Fax: 206-733-2790
Waiver of the Pre-Existing Condition Exclusion
This plan is available regardless of your age. Pre-Existing Medical Conditions are covered if payment for this plan is received by Windstar Cruises within 14 days of the initial deposit/payment for your Trip. Please Note: This policy may not be purchased after you have made final payment for your Trip.

Below is a brief listing of the plan benefits.
Benefit Maximum Benefit Amount
Medical Expense/Emergency Assistance
Accident and Sickness Medical Expense
Emergency Evacuation and Repatriation
One Call 24-Hour Assistance Services
 
$50,000
$250,000
Included
Trip Cancellation Trip Cost
Trip Interruption 150% of Trip Cost
Missed Connection $1,000
Travel Delay (Up to $100 Per Day) $1,000
Baggage and Personal Effects $3,000
Baggage Delay $500



Why you should purchase Travel Protection
If your Trip is Canceled or Interrupted, Your Travel Investment is Protected
If you are like a lot of people these days, you don't just look forward to your vacations, you need them. A vacation is your opportunity to rest, relax, and recharge your batteries. Or to catch up with friends and family. Unfortunately, many things happen that might cause you to cancel your travel plans or cut them short. Illness or injury. The death of a family member. The worst part is, without adequate protection, you can lose your travel investment. The Windstar Cruises Travel Protection Plan protects your travel investment if your Trip is canceled or interrupted for a covered reason such as injury, illness or death of you, a Family Member, a Traveling Companion, a Business Partner, or due to a Terrorist Incident.

If you must interrupt your Trip or return home early for a covered reason, the plan will pay (up to 150% of the original cost of your Trip) for your unused land or water Travel Arrangements, less any refund paid or payable, plus the Additional Transportation Cost to return home or rejoin your Trip.
Medical Expense and Emergency Assistance Benefits Could Be a Real Lifesaver!
If you have a serious illness or injury, the last thing you want to worry about is getting the care you need. The Windstar Cruises Travel Protection Plan gives you peace of mind with benefits that cover, up to the plan's limits, everything from medical expenses (incurred within 52 weeks of a sickness or injury that began during your Trip) to special transportation (such as an air ambulance) required for medical reasons.
Travel Delayed? You're OK!
You’ll be reimbursed up to $100 per day (to a maximum of $1,000 total) for meals and accommodations if your Trip is delayed for more than 12 hours for a covered reason.
Baggage Lost or Damaged? You're Protected!
It’s a traveler’s nightmare. You arrive at your destination, but your baggage has disappeared. Or has been stolen or damaged. What do you do? If you’re protected by the Windstar Cruises Travel Protection Plan, you’ll be reimbursed up to $3,000 to replace or repair your lost or damaged luggage and personal articles.
Baggage Delayed? Need Clothes and Toiletries? Count on us!
The Windstar Cruises Travel Protection Plan reimburses you up to $500 to help cover the cost of clothing, toiletries and/or personal items if your baggage is delayed for more than 24 hours while you are on your Trip.
The Windstar Cruises Travel Protection Plan is Administered by:
Trip Mate, Inc.*
9225 Ward Parkway, Suite 200
Kansas City, Missouri 64114
Tel: 1-800-888-7292
Plan Number: F426W

www.tripmate.com


*In CA, dba Trip Mate Insurance Agency
Windstar Cruises Travel Protection Plan is Underwritten by:
United States Fire Insurance Company under Form Series TP 401. In KS, LA, SD, TX, and UT Form #’s TP-401 CW. In WA under Form #TP-401-WA. In OR under Form #TP-401 OR.

Notice: If You are a resident of one of the following states (KS, LA, OR, SD, TX, UT, WA) Your coverage is provided on an individual policy form. Your policy number is Your complete name plus F426W. If You live in any other state Your coverage is provided via a certificate. Your policy or certificate (including State Exceptions for AR, FL, ID, IL, KS, LA, ME, MS, MO, MT, NH, NY, OR, SD, TX, UT, VT, WA, WV, WI, and WY) and all General and “COB” Provisions are available at www.tripmate.com. click here. You can also request this information by calling Trip Mate at 1-800-888-7292.
To review the Certificate of Coverage for complete details about the Windstar Cruises Travel Protection Plan, click here.

The information contained on these web pages is a representation of the Travel Protection Plan information as of May 1, 2010. 
Legal Notice & Disclaimer Statement click here.


Copyright © 2010 Trip Mate, Inc. (In CA, dba Trip Mate Insurance Agency) All Rights Reserved.