This is a brief description of the plan available for all travel insurance sales on or after February 01, 2012.
Please note that a final claims determination is made based upon the policy provisions, and the written documentation we receive with your claim submission.
Frequently Asked Questions
1. What happensif my flight is delayed or canceled?
The ABC Destinations Standard Travel Protection Plan protects you in several ways. If your flight is delayed 3 hours or more, you can take a later flight and you will be reimbursed up to a maximum of $500 for your Additional Transportation Cost to join your Trip and for the cost of any unused land or water Travel Arrangements. Click here for complete details of this benefit.
You will also be reimbursed up to $100 per day toa maximum of $500 for any additional accommodation and travel expense if you incur a delay of 12 hours or more for a covered reason during your Trip. Clickhere for complete details of this benefit.
2. What are Pre-Existing Conditions and can a Pre-Existing Condition be covered by the ABC Destinations Standard Travel Protection Plan?
Medical conditions for which there is treatment; or a recommendation for treatment, diagnostic test or exam; or for which drugs or medicine are prescribed during the 60 day period prior to your effective date are Pre-Existing Conditions. The policy excludes your Pre-Existing Conditions and those of a Traveling Companion or a Family Member traveling with you. Exception:
Medical conditions that are treated or controlled solely with medication and remain treated or controlled without an adjustment or a change in medication during the 60 day period prior to your effective date are not considered to be Pre-Existing Conditions. Click here for complete details about Pre-Existing Conditions.IMPORTANT! -
The policy exclusionfor Pre-Existing Conditions will be waived if the payment for this plan is received by ABC Destinations within 14 days of your initial deposit/payment for your Trip.
3. What can I do if I lose my passport or visa close to the departure dateof my Trip?
Fortunately, passports and visas can often be replaced in a very short period of time. Sometimes as quickly as 24 hours. There are a number of passport service agencies who can provide this expedited service for you. Clickhere for a passport service agency.
4. What if bad weather is predicted where I plan to travel? Will the ABC Destinations Standard Travel Protection Plan cover me if I cancelmy Trip?
The ABC Destinations Standard Travel Protection Plan does not provide coverage if you cancel your Trip based upon what may or may not happen.
5. What happensif my bags do not arrive at my destination when I do? What do I do?
The ABC Destinations Standard Travel Protection Plan covers all baggage delays of more than 24 hours during your Trip. You will be reimbursed up to $200 for personal articles you buy (such as toiletries, a change of clothing, etc.). Be sure to keep receipts for anything you purchase.
Your delayed or lost baggage will be tracked for up to one full year, if requested.
6. If I requiremedical care while on my Trip, are my medical bills covered?
The ABC Destinations Standard Travel Protection Plan covers medical expenses resulting from an illness or injury during your Trip. If you must be medically evacuated to another facility or home, these costs are covered as well. Click here for complete details of this coverage.
The ABC Destinations Standard Travel Protection Plan includes a 24-hour worldwide assistance service to help you with medical or legal emergencies during your Trip. Click here for complete details of this service.
To file a claim, call the Claims Administrator, Trip Mate, at 1-800-888-7292. Their Customer Service Representatives will assist you with your claim and mail you the appropriate claim form(s). Claims may also be reported onlineand claim forms downloaded at www.tripmate.com. Click here forcomplete details of this service.
8. Does theABC Destinations Standard Travel Protection Plan cover my frequent flyer miles?
Frequent flyer miles are not covered if you must cancel or interrupt your Trip. If you cancel your Trip for a covered reason, you will only be reimbursed the money actuallypaid for the Trip.
9. Doesthe ABC Destinations Standard Travel Protection Plan cover me if I want to cancel my Trip due to a Terrorist Incident?
The ABC Destinations Standard Travel Protection Plan does provide a benefit if you must cancel or interrupt your Trip due to a Terrorist Incident in your departure city or in a city which is a scheduled destination for your Trip. To be covered, the Terrorist Incident must occur within 30 days of the Scheduled Departure Date for your Trip (if your Travel Supplier offers a substitute itinerary, benefits do not apply)
. Clickhere for complete details of this benefit
10. What happens if I lose my job and I must cancel my Trip?
The ABC Destinations Standard Travel Protection Plan provides coverage for job termination provided: 1) your job loss is the result of your involuntary termination of employment or layoff; 2) was not under your control; and 3) you must have been continuously employed with the same employer for 1 year prior to the termination or layoff.
If you have a specific question about the ABC Destinations Standard Travel Protection Plan, please contactTrip Mate.