{"id":18,"date":"2015-02-03T20:17:08","date_gmt":"2015-02-03T20:17:08","guid":{"rendered":"http:\/\/avada.theme-fusion.com_demos\/hotel\/?page_id=18"},"modified":"2025-05-28T11:11:42","modified_gmt":"2025-05-28T16:11:42","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/www.tripmate.com\/main\/contact-us\/","title":{"rendered":"Contact Us"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-fullwidth-1  fusion-parallax-none nonhundred-percent-fullwidth\" style=\"border-color:#eae9e9;border-bottom-width: 0px;border-top-width: 0px;border-bottom-style: solid;border-top-style: solid;padding-bottom:20px;padding-top:40px;padding-left:;padding-right:;background-color:rgba(255,255,255,0);\"><style type=\"text\/css\" scoped=\"scoped\">.fusion-fullwidth-1 {\n                            padding-left: px !important;\n                            padding-right: px !important;\n                        }<\/style><div class=\"fusion-row\"><div class=\"fusion-flip-boxes flip-boxes row fusion-columns-3\"><div class=\"fusion-flip-box-wrapper fusion-column col-lg-4 col-md-4 col-sm-4\"><div class=\"fusion-flip-box\"><div class=\"flip-box-inner-wrapper\"><div class=\"flip-box-front\" style=\"background-color:#ffffff;border-color:rgba(255,255,255,0);border-radius:4px;border-style:solid;border-width:1px;color:#747474;\"><div class=\"flip-box-front-inner\"><div class=\"flip-box-grafix flip-box-no-circle\"><i class=\"fa fa-file-text-o\" style=\"color:#00adef;\"><\/i><\/div><h2 class=\"flip-box-heading\" style=\"color:#333333;\">File a Claim<\/h2>Online Access<\/div><\/div><div class=\"flip-box-back\" style=\"background-color:#00adef;border-color:rgba(255,255,255,0);border-radius:4px;border-style:solid;border-width:1px;color:#ffffff;\"><div class=\"flip-box-back-inner\"><h3 class=\"flip-box-heading-back\" style=\"color:#eeeded;\">Track Your Claim<\/h3>File or track your claim online!<br \/>\n<div class=\"fusion-button-wrapper\"><style type=\"text\/css\" scoped=\"scoped\">.fusion-button.button-1 .fusion-button-text, .fusion-button.button-1 i {color:#00adef;}.fusion-button.button-1 {border-width:0px;border-color:#00adef;}.fusion-button.button-1 .fusion-button-icon-divider{border-color:#00adef;}.fusion-button.button-1:hover .fusion-button-text, .fusion-button.button-1:hover i,.fusion-button.button-1:focus .fusion-button-text, .fusion-button.button-1:focus i,.fusion-button.button-1:active .fusion-button-text, .fusion-button.button-1:active{color:#00adef;}.fusion-button.button-1:hover, .fusion-button.button-1:focus, .fusion-button.button-1:active{border-width:0px;border-color:#00adef;}.fusion-button.button-1:hover .fusion-button-icon-divider, .fusion-button.button-1:hover .fusion-button-icon-divider, .fusion-button.button-1:active .fusion-button-icon-divider{border-color:#00adef;}.fusion-button.button-1{background: rgba(255,255,255,.50);}.fusion-button.button-1:hover,.button-1:focus,.fusion-button.button-1:active{background: rgba(255,255,255,.50);}.fusion-button.button-1{width:auto;}<\/style><a class=\"fusion-button button-flat button-square button-large button-custom button-1\" target=\"_self\" href=\"http:\/\/travelclaimsonline.com\"><span class=\"fusion-button-text\">Sign In<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-flip-box-wrapper fusion-column col-lg-4 col-md-4 col-sm-4\"><div class=\"fusion-flip-box\"><div class=\"flip-box-inner-wrapper\"><div class=\"flip-box-front\" style=\"background-color:#ffffff;border-color:rgba(255,255,255,0);border-radius:4px;border-style:solid;border-width:1px;color:#747474;\"><div class=\"flip-box-front-inner\"><div class=\"flip-box-grafix flip-box-no-circle\"><i class=\"fa fa-phone\" style=\"color:#00adef;\"><\/i><\/div><h2 class=\"flip-box-heading\" style=\"color:#333333;\">Call Us<\/h2>1.833.297.2255<\/div><\/div><div class=\"flip-box-back\" style=\"background-color:#00adef;border-color:rgba(255,255,255,0);border-radius:4px;border-style:solid;border-width:1px;color:#ffffff;\"><div class=\"flip-box-back-inner\"><h3 class=\"flip-box-heading-back\" style=\"color:#eeeded;\">We have agents waiting<\/h3>Call 1.833.297.2255 Today!<br \/>\n<div class=\"fusion-button-wrapper\"><style type=\"text\/css\" scoped=\"scoped\">.fusion-button.button-2 .fusion-button-text, .fusion-button.button-2 i {color:#00adef;}.fusion-button.button-2 {border-width:0px;border-color:#00adef;}.fusion-button.button-2 .fusion-button-icon-divider{border-color:#00adef;}.fusion-button.button-2:hover .fusion-button-text, .fusion-button.button-2:hover i,.fusion-button.button-2:focus .fusion-button-text, .fusion-button.button-2:focus i,.fusion-button.button-2:active .fusion-button-text, .fusion-button.button-2:active{color:#00adef;}.fusion-button.button-2:hover, .fusion-button.button-2:focus, .fusion-button.button-2:active{border-width:0px;border-color:#00adef;}.fusion-button.button-2:hover .fusion-button-icon-divider, .fusion-button.button-2:hover .fusion-button-icon-divider, .fusion-button.button-2:active .fusion-button-icon-divider{border-color:#00adef;}.fusion-button.button-2{background: rgba(255,255,255,.50);}.fusion-button.button-2:hover,.button-2:focus,.fusion-button.button-2:active{background: rgba(255,255,255,.50);}.fusion-button.button-2{width:auto;}<\/style><a class=\"fusion-button button-flat button-square button-large button-custom button-2\" target=\"_self\" href=\"tel:\/\/1-833-297-2255\"><span class=\"fusion-button-text\">Call Us Today<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-flip-box-wrapper fusion-column col-lg-4 col-md-4 col-sm-4\"><div class=\"fusion-flip-box\"><div class=\"flip-box-inner-wrapper\"><div class=\"flip-box-front\" style=\"background-color:#ffffff;border-color:rgba(255,255,255,0);border-radius:4px;border-style:solid;border-width:1px;color:#747474;\"><div class=\"flip-box-front-inner\"><div class=\"flip-box-grafix flip-box-no-circle\"><i class=\"fa fa-map-marker\" style=\"color:#00adef;\"><\/i><\/div><h2 class=\"flip-box-heading\" style=\"color:#333333;\">Address<\/h2>880 SW 145th Avenue, Suite 400<br \/>\nPembroke Pines, FL 33027<\/div><\/div><div class=\"flip-box-back\" style=\"background-color:#00adef;border-color:rgba(255,255,255,0);border-radius:4px;border-style:solid;border-width:1px;color:#ffffff;\"><div class=\"flip-box-back-inner\"><h3 class=\"flip-box-heading-back\" style=\"color:#eeeded;\"> <\/h3>\n<\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-fullwidth-2  fusion-parallax-none nonhundred-percent-fullwidth\" style=\"border-color:#eae9e9;border-bottom-width: 0px;border-top-width: 0px;border-bottom-style: solid;border-top-style: solid;padding-bottom:0px;padding-top:0px;padding-left:;padding-right:;background-color:rgba(255,255,255,0);\"><style type=\"text\/css\" scoped=\"scoped\">.fusion-fullwidth-2 {\n                            padding-left: px !important;\n                            padding-right: px !important;\n                        }<\/style><div class=\"fusion-row\"><div class=\"fusion-title title fusion-title-center fusion-title-size-five\" style=\"margin-top:0px;margin-bottom:60px;\"><div class=\"title-sep-container title-sep-container-left\"><div class=\"title-sep sep-single\" style=\"border-color:#ffffff;\"><\/div><\/div><h5 class=\"title-heading-center\">\n<p class=\"x_MsoNormal\">For claim filing support, coverage details or claims status, email\u00a0<a href=\"mailto:claimssupport@tripmate.com\" data-linkindex=\"0\">claimssupport@tripmate.com<\/a><\/p>\n<p class=\"x_MsoNormal\">Already have claim &amp; need to submit documents? Email\u00a0<a href=\"mailto:mail@tripmate.com\" data-linkindex=\"1\">mail@tripmate.com<\/a><\/p>\n<p>For media inquiries email us at <a href=\"mailto:mediainquiries@tripmate.com\">mediainquiries@tripmate.com<\/a> <\/h5><div class=\"title-sep-container title-sep-container-right\"><div class=\"title-sep sep-single\" style=\"border-color:#ffffff;\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-fullwidth-3  fusion-parallax-none nonhundred-percent-fullwidth\" style=\"border-color:#eae9e9;border-bottom-width: 0px;border-top-width: 0px;border-bottom-style: solid;border-top-style: solid;padding-bottom:40px;padding-top:40px;padding-left:;padding-right:;background-color:#f4f6f8;\"><style type=\"text\/css\" scoped=\"scoped\">.fusion-fullwidth-3 {\n                            padding-left: px !important;\n                            padding-right: px !important;\n                        }<\/style><div class=\"fusion-row\"><div class=\"fusion-one-full fusion-layout-column fusion-column-last fusion-spacing-yes\" style=\"margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper\"><div class=\"fusion-title title fusion-title-center fusion-title-size-two\" style=\"margin-top:0px;margin-bottom:0px;\"><div class=\"title-sep-container title-sep-container-left\"><div class=\"title-sep sep-single\"><\/div><\/div><h2 class=\"title-heading-center\">Have a question? Please select the nature of your inquiry:<\/h2><div class=\"title-sep-container title-sep-container-right\"><div class=\"title-sep sep-single\"><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><div class=\"fusion-one-half fusion-layout-column fusion-spacing-yes\" style=\"margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group\" id=\"accordion-18-1\"><div class=\"fusion-panel panel-default\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" data-parent=\"#accordion-18-1\" data-target=\"#d7bdfb68627a3aaa4\" href=\"#d7bdfb68627a3aaa4\"><div class=\"fusion-toggle-icon-wrapper\"><i class=\"fa-fusion-box\"><\/i><\/div><div class=\"fusion-toggle-heading\">I need to file a claim<\/div><\/a><\/h4><\/div><div id=\"d7bdfb68627a3aaa4\" class=\"panel-collapse collapse \"><div class=\"panel-body toggle-content\">If you need to file a claim on a Trip Mate travel protection plan, please visit our <strong><a href=\"https:\/\/www.tripmate.com\/main\/claims\/\">claims page<\/a><\/strong> to learn about our claim services and required documentation. From there, you will also be able to report a new claim, resume an existing claim,\u00a0and check the status of a filed claim.<\/div><\/div><\/div><div class=\"fusion-panel panel-default\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" data-parent=\"#accordion-18-1\" data-target=\"#d375b8f1adef0fef0\" href=\"#d375b8f1adef0fef0\"><div class=\"fusion-toggle-icon-wrapper\"><i class=\"fa-fusion-box\"><\/i><\/div><div class=\"fusion-toggle-heading\">I have a question about my claim<\/div><\/a><\/h4><\/div><div id=\"d375b8f1adef0fef0\" class=\"panel-collapse collapse \"><div class=\"panel-body toggle-content\">If you have a question regarding a claim on a Trip Mate\u00a0travel protection plan, please visit our <strong><a href=\"https:\/\/www.tripmate.com\/main\/claims\/\">claims page<\/a><\/strong> to learn about our claim services and required documentation. From there, you will also be able to check the status of a previously filed claim.<\/p>\n<p>If your question isn&#8217;t answered there, give us a call at 1.833.297.2255.<\/div><\/div><\/div><div class=\"fusion-panel panel-default\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" data-parent=\"#accordion-18-1\" data-target=\"#0c030874bd8fde0b8\" href=\"#0c030874bd8fde0b8\"><div class=\"fusion-toggle-icon-wrapper\"><i class=\"fa-fusion-box\"><\/i><\/div><div class=\"fusion-toggle-heading\">I need to change or cancel my plan<\/div><\/a><\/h4><\/div><div id=\"0c030874bd8fde0b8\" class=\"panel-collapse collapse \"><div class=\"panel-body toggle-content\">Once a plan has been purchased, it cannot be changed or cancelled by us. Please contact the travel professional through which you purchased the plan to discuss your options.<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-one-half fusion-layout-column fusion-column-last fusion-spacing-yes\" style=\"margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group\" id=\"accordion-18-2\"><div class=\"fusion-panel panel-default\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" data-parent=\"#accordion-18-2\" data-target=\"#30c5098a6846fc94c\" href=\"#30c5098a6846fc94c\"><div class=\"fusion-toggle-icon-wrapper\"><i class=\"fa-fusion-box\"><\/i><\/div><div class=\"fusion-toggle-heading\">I am looking for a quote<\/div><\/a><\/h4><\/div><div id=\"30c5098a6846fc94c\" class=\"panel-collapse collapse \"><div class=\"panel-body toggle-content\">Trip Mate travel protection plans may only be purchased directly from our travel partners. When booking your trip, ask your travel professional about Trip Mate!<\/div><\/div><\/div><div class=\"fusion-panel panel-default\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" data-parent=\"#accordion-18-2\" data-target=\"#a34909673326a2f60\" href=\"#a34909673326a2f60\"><div class=\"fusion-toggle-icon-wrapper\"><i class=\"fa-fusion-box\"><\/i><\/div><div class=\"fusion-toggle-heading\">I have general questions about travel protection<\/div><\/a><\/h4><\/div><div id=\"a34909673326a2f60\" class=\"panel-collapse collapse \"><div class=\"panel-body toggle-content\">For general questions about travel protection, check out our <a href=\"https:\/\/www.tripmate.com\/main\/#learn-all-about\">What, Why, How<\/a> section. If your question isn&#8217;t answered there, give email us at <a href=\"mailto:claimssupport@travelclaimsonline.com\">claimssupport@travelclaimsonline.com<\/a>.<\/div><\/div><\/div><div class=\"fusion-panel panel-default\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" data-parent=\"#accordion-18-2\" data-target=\"#d3a3b6bd02ab34933\" href=\"#d3a3b6bd02ab34933\"><div class=\"fusion-toggle-icon-wrapper\"><i class=\"fa-fusion-box\"><\/i><\/div><div class=\"fusion-toggle-heading\">I have general questions about Generali Global Assistance &amp; Insurance Services<\/div><\/a><\/h4><\/div><div id=\"d3a3b6bd02ab34933\" class=\"panel-collapse collapse \"><div class=\"panel-body toggle-content\">For general questions about Generali Global Assistance &amp; Insurance Services, check out our <a href=\"https:\/\/www.tripmate.com\/main\/about-us\/\">About<\/a> section.<\/p>\n<\/div><\/div><\/div><\/div><\/div> <div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"100-width.php","meta":[],"_links":{"self":[{"href":"https:\/\/www.tripmate.com\/main\/wp-json\/wp\/v2\/pages\/18"}],"collection":[{"href":"https:\/\/www.tripmate.com\/main\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.tripmate.com\/main\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.tripmate.com\/main\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.tripmate.com\/main\/wp-json\/wp\/v2\/comments?post=18"}],"version-history":[{"count":11,"href":"https:\/\/www.tripmate.com\/main\/wp-json\/wp\/v2\/pages\/18\/revisions"}],"predecessor-version":[{"id":2915,"href":"https:\/\/www.tripmate.com\/main\/wp-json\/wp\/v2\/pages\/18\/revisions\/2915"}],"wp:attachment":[{"href":"https:\/\/www.tripmate.com\/main\/wp-json\/wp\/v2\/media?parent=18"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}