Trip Mate Frequently Asked Questions


This is a brief description of the plan available for all travel insurance sales prior to November 01, 2010.
Frequently Asked Questions
Here are some Frequently Asked Questions about Travel Protection Plans:
Please note that a final claims determination is made based upon the plan provisions, and the written documentation we receive with your claim submission.
Index
1. What happens if my flight is canceled?
2. What can I do if I lose my passport or visa close to the departure date of my Trip?
3. What if bad weather is predicted where I plan to travel? Will the CheapCaribbean.com Travel Protection Plan cover me if I cancel my Trip?
4. How do I file a claim?
5.Does the CheapCaribbean.com Travel Protection Plan cover my frequent flyer miles?
Frequently Asked Questions
1. What happensif my flight is canceled?
The CheapCaribbean.com Travel Protection Plan protects you in several ways. If your flight is canceled due to inclement weather you can take a later flight and you will be reimbursed for the cost of any unused land or water Travel Arrangements. Clickhere for complete details of this benefit.
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2. What can I do if I lose my passport or visa close to the departure dateof my Trip?
Fortunately, passports and visas can often be replaced in a very short period of time.  Sometimes as quickly as 24 hours.  There are a number of passport service agencies who can provide this expedited service for you.  Clickhere for a passport service agency.
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3. What if bad weather is predicted where I plan to travel? Will the CheapCaribbean.com Travel Protection Plan cover me if I cancelmy Trip?
The CheapCaribbean.com Travel Protection Plan does not provide coverage if you cancel your Trip based upon what may or may not happen.
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4. How do I filea claim?
To file a claim, call the Claims Administrator, Trip Mate, at 1-800-888-7292. Their Customer Service Representatives will assist you with your claim and mail you the appropriate claim form(s). Claims may also be reported onlineand claim forms downloaded at www.tripmate.com. Click here forcomplete details of this service.
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5. Does theCheapCaribbean.com Travel Protection Plan cover my frequent flyer miles?
Frequent flyer miles are not covered if you must cancel or interrupt your Trip. If you cancel your Trip for a covered reason, you will only be reimbursed the money actuallypaid for the Trip.
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If you have a specific question about the CheapCaribbean.com Travel Protection Plan, please contactTrip Mate.