You will be reimbursed up to $200 for any additional accommodation and travel expense if you incur a delay of 12 hours or more for a covered reason during your Trip. See Plan Documents for full details.

 

 

“Pre-Existing Condition” means:  an illness, disease, or other condition during the 60 day period immediately prior to the date Your coverage is effective for which You or Your Traveling Companion, Business Partner or Family Member scheduled or booked to travel with You: (1) received or received a recommendation for a test, examination, or medical treatment for a condition which first manifested itself, worsened or became acute or had symptoms which would have prompted a reasonable person to seek diagnosis, care or treatment; or (2) took or received a prescription for drugs or medicine. Exception: #2 shown above does not apply to a condition which is treated or controlled solely through the taking of prescription drugs or medicine and remains treated or controlled without any adjustment or change in the required prescription throughout the 60 day period before coverage is effective under this Plan.

 

The exclusion for Pre-Existing Condition will be waived, provided: 1) Your payment for this Plan is recieved within 3 days of the date Your initial Payment or Deposit for Your Trip is received; and 2) You are not disabled from travel at the time Your plan payment is paid.

 

 

 

Fortunately, passports and visas can often be replaced in a very short period of time.  Sometimes as quickly as 24 hours.  There are a number of passport service agencies who can provide this expedited service for you.  Click here for a passport service agency.

 

 

The Travel Protection Plan does not provide coverage if you cancel your Trip based upon what may or may not happen.

 

 

The Travel Protection Plan covers all baggage delays of more than 12 hours during your Trip. You will be reimbursed up to $200 for personal articles you buy (such as toiletries, a change of clothing, etc.).  Be sure to keep receipts for anything you purchase.

Your delayed or lost baggage will be tracked for up to one full year, if requested.

 

 

To file a claim, call the Claims Administrator, Trip Mate, at 1-844-777-6859. Their Customer Service Representatives will assist you with your claim and mail you the appropriate claim form(s). Claims may also be reported online and claim forms downloaded at www.tripmate.com. See Plan Documents for full details.

 

 

Frequent flyer miles are not covered if you must cancel or interrupt your Trip. If you cancel your Trip for a covered reason, you will only be reimbursed the money actually paid for the Trip.

 

 

The Travel Protection Plan does provide a benefit if you must cancel or interrupt your Trip due to a Terrorist Incident in your departure city or in a city which is a scheduled destination for your Trip. To be covered, the Terrorist Incident must occur within 30 days of the Scheduled Departure Date for your Trip (if your Travel Supplier offers a substitute itinerary, benefits do not apply). See Plan Documents for full details.

 

 

If you have a specific question about the Fareportal Travel Protection Plan, please contact Trip Mate.