Trip Mate Frequently Asked Questions
 

Frequently Asked Questions

Here are some Frequently Asked Questions about Travel Protection:
 
Please note that a final claim determination is made based upon the plan provisions and the written documentation we receive with your claim submission.
 
Index
 
1. If I require medical care while on my Trip, are my medical expenses covered?
2.How do I file a claim?
 
Frequently Asked Questions
 
1. If I require medical care while on my Trip, are my medical expenses covered?
 
The Travel Protection Plan covers medical expenses resulting from an illness or injury during your Trip. If you must be medically evacuated to another facility or home, these costs are covered as well. See Plan Documents for full details.

The Travel Protection Plan includes a 24-hour worldwide assistance service to help you with medical or legal emergencies during your Trip. See Plan Documents for full details.
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2. How do I file a claim?
 
To file a claim, call the Claims Administrator, Trip Mate, at 1-800-888-7292. Their Customer Service Representatives will assist you with your claim and mail you the appropriate claim form(s). Claims may also be reported online and claim forms downloaded at www.tripmate.com. See Plan Documents for full details.
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If you have a specific question about the Mountain Travel Sobek Travel Protection Plan, please contact Trip Mate.