Please note that a final claims determination is made based upon the plan provisions, and the written documentation we receive with your claim submission.
Medical conditions for which there is treatment; or a recommendation for treatment, diagnostic test or exam; or for which drugs or medicine are prescribed during the 60 day period prior to your effective date are Pre-Existing Conditions. The policy excludes your Pre-Existing Conditions and those of a Traveling Companion or an Immediate Family Member traveling with you.
Exception: Medical conditions that are treated or controlled solely with medication and remain treated or controlled without an adjustment or a change in medication during the 60 day period prior to your effective date are not considered to be Pre-Existing Conditions.
Click here for complete details about Pre-Existing Conditions.IMPORTANT! - The policy exclusion for Pre-Existing Conditions will be waived if:
- AESU receives your premium within 7 days of the initial deposit/payment for your Trip; and
- you are not already disabled from travel at the time AESU receives your premium.
The AESU Travel Protection Plan protects you in several ways.
If your flight is canceled due to inclement weather or an organized labor strike, you can take a later flight, and you will be reimbursed up to your original air cost for the additional transportation expenses (less any refunds paid or payable for your original tickets) to join your trip (not to exceed the cost of one-way economy airfare, or first class if your original tickets were first class); Click You will also be reimbursed
up to a maximum of $100 for any
additional accommodation and travel expense if you incur a delay of 12 hours or more for a covered reason during your trip.
Clickhere for complete details of this benefit.Fortunately, passports and visas can often be replaced in a very short period of time. Sometimes as quickly as 24 hours. There are a number of passport service agencies who can provide this expedited service for you.
Clickhere for a passport service agency.The AESU Travel Protection Plan does not provided coverage if you cancel your trip based upon what may or may not happen.
The AESU Travel Protection Plan covers all baggage delays of 24 hours or more during your Trip. You will be reimbursed up to $100 for personal articles you buy (such as toiletries, a change of clothing, etc.). Be sure to keep receipts for anything you purchase.
Your delayed or lost baggage will be tracked for up to one full year, if requested.
This Benefit is not provided under the "Air Only" Plan.
The AESU Travel Protection Plan includes a 24-hour worldwide assistance service to help you with medical or legal emergencies during your trip.
Clickhere for complete details of this service.To file a claim, call the Claims Administrator, Trip Mate at 1-800-888-7292. Their Customer Service Representatives will assist you with your claim and mail you the appropriate claim form(s).
Click here for complete details of this service. Claims may also be reported onlineand claim forms downloaded at www.tripmate.com.
Frequent flyer miles are not covered if you must cancel or interrupt your trip. If you cancel your trip for a covered reason, you will only be reimbursed the money actuallypaid for the trip.
The AESU Travel Protection Plan
does provide a benefit if you must cancel or interrupt your trip due to terrorist acts in your departure city or in a city which is a scheduled destination for your trip.To be covered, the terrorist acts must occur within 30 days of the Scheduled Departure Date
for your trip.
Clickhere for complete details of this benefitIf you have a specific question about the AESU Travel Protection Plan, please
contactTrip Mate.