“Just incredible, you cannot really appreciate the importance of this insurance until you have to deal with an emergency while traveling!”
My wife fell and badly injured her leg on our Russian river cruise.
You can imagine being in a foreign country, no one speaks English, no easy way to communicate.
Trip Mate’s, One Call service called us every day offering help… talking to 1st facility and 2nd facility, monitoring all along. They advised us to move to another hospital for better care and provided an ambulance to get us there.
When I didn’t think it could get any better, they sent a rescue nurse which was absolutely incredible… she assessed my wife’s condition, lined up transportation, wheelchairs, everything needed for the trip home. The nurse sat with my wife – took her to bathroom, made sure her leg was comfortable… not sure how I would have got my wife home without her help.
We arrived back at 3:30 in the morning and transportation to our home was waiting for us.
Absolutely amazing and everyone wants to know who are insurance provider was… even those who have never purchased travel insurance before. Taking a family trip soon – will be buying for all.
Couldn’t be more pleased… wife is getting along very well.
Kevin F. Ford
“Today more than ever, peace of mind is in the forefront of travelers.”
Our partnership with our team at Trip Mate not only allows us to deliver this peace of mind for our customers, but extends to our company as well. Through their follow-through, response, competence and integrity, I can be confident that our travel protection relationship is safe and secure.
Kevin F. Ford, Vice President of Finance & Administration, Globus family of brands