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PO BOX 527

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If you need to file a claim on a Trip Mate travel protection plan, please visit our claims page to learn about our claim services and required documentation. From there, you will also be able to report a new claim, resume an existing claim, and check the status of a filed claim.
If you have a question regarding a claim on a Trip Mate travel protection plan, please visit our claims page to learn about our claim services and required documentation. From there, you will also be able to check the status of a previously filed claim.

If your question isn’t answered there, give us a call at 1.833.297.2255.

Once a plan has been purchased, it cannot be changed or cancelled by us. Please contact the travel professional through which you purchased the plan to discuss your options.
Trip Mate travel protection plans may only be purchased directly from our travel partners. When booking your trip, ask your travel professional about Trip Mate!
For general questions about travel protection, check out our What, Why, How section. If your question isn’t answered there, give email us at claimssupport@travelclaimsonline.com.
For general questions about Trip Mate, Inc., check out our About section.