INTRODUCING TRIP MATE

Your partner in travel

Trip Mate is the leading provider of innovative, market-leading travel protection products. We offer a range of unique coverage solutions and assistance services. We work closely with our client partners to customize the right travel insurance program to fit their needs.

As a pioneer in travel protection, Trip Mate has introduced many new products, coverage enhancements, and expanded services for travelers. We were the first company to make available provisions to waive the policy exclusion for pre-existing conditions throughout our entire product line and provide terrorism coverage without geographic or political restrictions on many of our policies.

YOUR PARTNER IN

Sustainable Travel

Trip Mate is proud to lead the travel insurance industry in support of sustainability programs and organizations, including USTOA and Tourism Cares. These organizations provide helpful resources for travel professionals, host sustainability-centered events, and recognize outstanding individuals in the industry for their achievements and leadership in making travel more sustainable and equitable for all.

Learn more about these organizations and how to get involved:

USTOA and the Future Lights Program

USTOA’s motto is “Integrity in Tourism” and this long-standing trade association advocates for travelers, represents tour operators, and connects travel advisors with industry education and resources. In 2022, USTOA introduced their Future Lights program which honors and acknowledges sustainability and DEI leaders within the travel industry.

“USTOA deeply appreciates the support of Trip Mate as the visionary marquee sponsor of the USTOA Future Lights of the Tour Industry program. It has allowed us to focus on the rising generation of leaders who are making change within their organizations to propel them on their sustainability journey. We are grateful to partner with Trip Mate as USTOA looks 50 years forward to a sustainable future.”

Terry Dale

President & CEO United States Tour Operators Association

View our sustainability page

ABOUT US

Key Highlights

Key Highlights

OUR HISTORY

Your partner in travel

Generali Global Assistance, founded in 1831, acquired Trip Mate in 2019, allowing us to better serve our partners and travelers.
Emergency Assistance is provided by our sister company Generali Global Assistance, part of the EA Group. Our 24-hour multi-lingual assistance center utilizes a global network of medical providers to get travelers the help they need quickly and affordably—from on-the-spot provider referrals to global air ambulance evacuations.

Meet Us

USTOA Attendees


YOUR PARTNER IN TRAVEL

Client Partners

Trip Mate’s mission can best be summed up by our corporate motto, Your Partner in Travel. Partnership, by its definition, expresses long-term commitment and relationship for the betterment of all.

Client Logos